Shipping Policy

All products sold through the Synca Wellness website ship directly from Synca Wellness warehouses. We work diligently to process your order as quickly as possible. Shipping time varies by product. It usually takes between 1-3 business days for your order to leave our warehouses. After your product ships, it may be in transit for up to 5-7 additional days.

Portable Massagers

Free shipping to all US destinations

Massage Chairs

We offer two shipping options for your convenience:

Free Curbside Delivery
Free to all lower 48 states, you can expect to receive your item curbside within 5-7 business days.

White Glove In-Home Setup
Our professional team will bring the chair to your home, place it in your chosen room, and handle the setup. They will also remove all packaging debris, leaving your space clean.

The shipping company will contact you a few days prior to delivery. Delivery is performed during business hours, 9am-5pm Monday-Friday and requires a signature. Please note any visible damage to the packaging on the delivery receipt if applicable. If you change the shipping address after your order has been processed, you are responsible for any additional shipping costs that apply. If you are not available to receive the delivery on the date provided, you may receive your order later than anticipated.

Synca Wellness is not responsible for failures or delays in delivery due to weather, incorrect delivery address provided, or circumstances outside our control. *** Please allow extra time for shipping during the winter weather months. We will do our best to get your new machine to you ASAP, but some situations are out of our control. If there is a shipping delay, we will notify you as soon as we can. Thanks for understanding.